The "What is Specialty?" course highlights the importance of service, professionalism, and coffee knowledge for baristas at establishments serving specialty coffee. The training starts by establishing Blueprint's fundamental tenants for specialty coffee. Then, we explore each and highlight evidence at the coffee bar level, roasting level, and farm level. Next, attendees discuss how to handle a wide array of customer needs and relationships. The class discusses each scenario and how to bring intention and quality to them. The training also highlights…