Now Hiring: Director of Quality & Education

We are looking for a full-time Director of Quality and Education to join our team. Please read the job description to see if this role is right for you. If so, apply here.

Responsibilities:

  • Manage training curriculum, coffee trainers and coffee lead training schedule and development, monthly training course schedule, training attendance for wholesale partners
  • Conduct and set up QA cuppings of all production roast days with roasters and/or production manager
  • Convey roast feedback to production manager and roasting team
  • Organize and document quality measures and scores
  • Conduct and set up retail staff and leadership cuppings
  • Attend coffee selection cuppings
  • Perform one retail quality audit at a retail store each week with coffee lead
  • Perform one wholesale quality audit with wholesale director each week
  • Set monthly training course schedule
  • Arrange training attendance for retail and wholesale partners
  • Train assistant trainers and coffee leads to lead trainers
  • Attend weekly roastery meeting and update group on quality status and training needs
  • Facilitate new coffee rollout communication to retail staff, wholesale customers, and website
  • Lead a monthly public-facing coffee event at one of our locations

Required Skills & Availability:

  • 2-3 years working in coffee industry
  • Strong written and verbal communication skills
  • Highly organized

Preferred Skills & Availability

  • Strong leader and trainer
  • Training experience in a professional setting
  • Bachelor’s degree
  • Familiarity with marketing / newsletter software
  • Familiarity with WordPress / WooCommerce

Benefits:

  • Working with a team of energetic and passionate coffee professionals
  • Pay starting at $33,000/yr (or commensurate with experience)
  • Paid time off that increases with tenure
  • Optional Health, Dental, and Vision insurance plans
  • Monday-Friday work schedule with occasional weekend or evening hours for travel, events, and/or coverage for coworkers.
  • Free coffee during working hours
  • Employee discount on food, merchandise, and coffee at all times (working or not)
  • Free coffee beans to take home

APPLY NOW